INVENTORY & LOGISTICS
Bilingual Contact Centre
Tate Group hosts a full-service bilingual call centre, equipped with the ability to serve customers through inbound and outbound phone and email. We can answer customer inquiries, run contest offers and event information, or anything else your business needs.
Our team of experienced operators are trained with superior customer service and satisfaction in mind, allowing them to reliably represent your organization’s program, and answer any questions or concerns raised by customers. Our team can be used for promotions, contests, programs, or as extra staff for busy peak times for your business. Our services are available in English and French, with other languages provided on request.
Secure Warehousing & Inventory Management
Warehousing and inventory management means more than just simple storing and taking stock of items — it means having access to secure, reliable, and responsive storage and order handling services that operate like a well-oiled machine. Tate Group has access to centrally located, climate-controlled warehouses with full shipping, receiving, inspection, custom packaging and product assembly capabilities, and our online inventory management system allows you to monitor and track inventory in real-time. Tate Group’s inventory management system identifies opportunities in your inventory that will maximize profit and make your business run like a well-oiled machine.
Fulfillment, Mailing and Shipping
Fulfillment, mailing, and shipping services for your organization requires dedicated management to ensure consistency, accuracy, and reliable services that will satisfy the unique needs of your clients. The team at Tate Group is dedicated to offering superior fulfillment services that exceed your company objectives and expectations, with the capacity to offer order receipt and fulfillment, personalized mailing, database management, online fulfillment, and more.
Additionally, the experienced team at Tate Group offers efficient and accurate shipping services including preferred shipping rates, worldwide shipping services, tracking, and proof-of-delivery notifications for projects of any size or scope, whether it’s for small parcels or multiple retail pallets.